Política de Privacidad
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En Kordra, tomamos tu privacidad en serio. Esta Política de Privacidad explica cómo recopilamos, usamos, divulgamos y protegemos tu información cuando visitas nuestro sitio web o usas nuestra aplicación.
1. Quiénes Somos
A los efectos de la Ley de Protección de Datos del Reino Unido de 2018 y el GDPR, el Controlador de Datos es Godsall.Dev (operando como "Kordra").
Nuestros Detalles de Contacto:
Dirección: 124 City Road, London, EC1V 2NX
Email: support@kordra.io
2. Información que Recopilamos
Recopilamos información que nos proporcionas directamente cuando te registras para una cuenta, creas un proyecto o te comunicas con nosotros. Esto puede incluir:
- Identificadores personales (nombre, dirección de correo electrónico)
- Credenciales de autenticación
- Información de pago (procesada de forma segura por Stripe)
- Contenido generado por el usuario (letras, estructuras de canciones, datos del proyecto)
3. Cómo Usamos Tu Información
Usamos la información que recopilamos para:
- Proporcionar, mantener y mejorar nuestros servicios
- Procesar transacciones y enviar información relacionada
- Enviarte avisos técnicos, actualizaciones, alertas de seguridad y mensajes de soporte
4. Sharing Your Data & Third-Party Services
We do not sell your personal data. We only share your data with trusted third-party processors necessary to operate our Service:
- Payment Processors: Stripe (for secure subscription billing).
- Hosting & Database Providers: Supabase (for secure cloud storage and database hosting).
- AI Providers: Third-party AI models used to generate your requested content.
5. International Data Transfers
Because some of our third-party service providers (like Stripe, Supabase, and our AI partners) are based outside of the UK (e.g., in the United States), your data may be transferred internationally. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by utilizing UK-approved standard contractual clauses or verifying the recipient country has an adequacy decision.
6. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, or accounting requirements. If you delete your account, your user-generated content and personal data will be deleted or anonymized, except where we are required by law to retain transaction records.
7. Your Data Protection Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- The right to access: Request a copy of the personal data we hold about you.
- The right to rectification: Request that we correct any inaccurate or incomplete data.
- The right to erasure ("Right to be forgotten"): Request that we delete your personal data.
- The right to restrict or object to processing: Ask us to pause or stop processing your data under certain circumstances.
- The right to data portability: Request the transfer of your data to you or a third party.
To exercise any of these rights, please contact us at support@kordra.io. We have one month to respond to your request.
4. Seguridad de Datos
Implementamos medidas técnicas y organizativas apropiadas para proteger la seguridad de tu información personal. Sin embargo, ten en cuenta que ningún método de transmisión a través de Internet o método de almacenamiento electrónico es 100% seguro.
9. How to Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at support@kordra.io. You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.
ICO website: https://www.ico.org.uk
10. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.