Politique de Confidentialité
Dernière mise à jour : {date}
Chez Kordra, nous prenons votre vie privée au sérieux. Cette Politique de Confidentialité explique comment nous collectons, utilisons, divulguons et protégeons vos informations lorsque vous visitez notre site web ou utilisez notre application.
1. Qui Sommes-Nous
Aux fins de la loi britannique sur la protection des données de 2018 et du RGPD, le Contrôleur de Données est Godsall.Dev (opérant sous le nom de "Kordra").
Nos Coordonnées :
Adresse : 124 City Road, London, EC1V 2NX
Email : support@kordra.io
2. Informations que Nous Collectons
Nous collectons les informations que vous nous fournissez directement lorsque vous vous inscrivez pour un compte, créez un projet ou communiquez avec nous. Cela peut inclure :
- Identifiants personnels (nom, adresse email)
- Identifiants d'authentification
- Informations de paiement (traitées de manière sécurisée par Stripe)
- Contenu généré par l'utilisateur (paroles, structures de chansons, données de projet)
3. Comment Nous Utilisons Vos Informations
Nous utilisons les informations que nous collectons pour :
- Fournir, maintenir et améliorer nos services
- Traiter les transactions et envoyer des informations connexes
- Vous envoyer des avis techniques, des mises à jour, des alertes de sécurité et des messages de support
4. Sharing Your Data & Third-Party Services
We do not sell your personal data. We only share your data with trusted third-party processors necessary to operate our Service:
- Payment Processors: Stripe (for secure subscription billing).
- Hosting & Database Providers: Supabase (for secure cloud storage and database hosting).
- AI Providers: Third-party AI models used to generate your requested content.
5. International Data Transfers
Because some of our third-party service providers (like Stripe, Supabase, and our AI partners) are based outside of the UK (e.g., in the United States), your data may be transferred internationally. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by utilizing UK-approved standard contractual clauses or verifying the recipient country has an adequacy decision.
6. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, or accounting requirements. If you delete your account, your user-generated content and personal data will be deleted or anonymized, except where we are required by law to retain transaction records.
7. Your Data Protection Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- The right to access: Request a copy of the personal data we hold about you.
- The right to rectification: Request that we correct any inaccurate or incomplete data.
- The right to erasure ("Right to be forgotten"): Request that we delete your personal data.
- The right to restrict or object to processing: Ask us to pause or stop processing your data under certain circumstances.
- The right to data portability: Request the transfer of your data to you or a third party.
To exercise any of these rights, please contact us at support@kordra.io. We have one month to respond to your request.
4. Sécurité des Données
Nous mettons en œuvre des mesures techniques et organisationnelles appropriées pour protéger la sécurité de vos informations personnelles. Cependant, sachez qu'aucune méthode de transmission sur Internet ou méthode de stockage électronique n'est sûre à 100%.
9. How to Complain
If you have any concerns about our use of your personal information, you can make a complaint to us at support@kordra.io. You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.
ICO website: https://www.ico.org.uk
10. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.